Effective date: October 31, 2026

This privacy policy explains how Sting Alarm, Inc. ("Sting Alarm," "we," "us," or "our") collects, uses, and shares information when you visit stingalarm.com (the "website"), fill out a form, or call a phone number listed on the website. It applies to the website only. Information about the security and fire services you buy from us, including system and monitoring data, is also governed by your service agreement and our Terms and Conditions (Service).

Information we collect

Information you give us

When you request a quote, send a message, refer a friend, or otherwise fill out a form on the website, we collect the information you enter. This may include your name, email address, phone number, street address, ZIP code, the type of property you want to protect, the services you are interested in, and anything you write in a message. If you refer a friend, we collect the contact details you provide for that person.

Phone calls

When you call a phone number shown on the website, we may collect your phone number, the date, time, and length of the call, and the web page or advertisement that led to the call. Calls to and from Sting Alarm may be recorded for accuracy, quality, and security purposes.

Information collected automatically

When you visit the website, we and our service providers automatically collect certain information through cookies, pixels, and similar technologies. This may include your IP address, browser and device type, operating system, pages you view, the website or ad that referred you, search terms, the date and time of your visit, and general location derived from your IP address.

How we use information

We use the information we collect to:

Respond to your requests, prepare quotes, and schedule consultations and installations
Provide, support, and bill for the services you buy from us
Contact you about your inquiry, your account, or services that may interest you, including by phone, text message, or email where permitted by law
Understand how visitors use the website, and measure and improve the website and our advertising
Protect the security and integrity of the website and our business
Comply with legal obligations and enforce our agreements

Service providers we use

We share information with service providers that help us operate the website and our business. They may use the information only to provide services to us. They currently include:

HubSpot: hosts the forms on our website and stores the information you submit so our team can respond.
CallRail: call tracking. The website may show different phone numbers to different visitors so we can tell which pages and ads lead to calls. CallRail may record and store call details and recordings on our behalf.
Google Analytics: helps us understand how visitors find and use the website.
Google Ads: helps us show ads and measure which ads lead to calls and form submissions. Google may use cookies to show you Sting Alarm ads on other websites.
Microsoft Clarity: records how visitors interact with the website, such as clicks, scrolling, and mouse movement, and creates heatmaps and session replays so we can improve the website. Text that visitors type is masked and is not recorded. Clarity data is processed by Microsoft as described in the Microsoft Privacy Statement.

Google's use of information collected through its services is described at How Google uses information from sites or apps that use our services.

When we share information

We do not sell your personal information. We share information only:

With the service providers described above
With our affiliates, and with a buyer or successor if Sting Alarm is involved in a merger, acquisition, or sale of assets
When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Sting Alarm, our customers, or others
With your consent

Cookies and your choices

Cookies are small files stored by your browser. We use them to make the website work, remember your preferences, measure traffic, and measure and personalize advertising. You can:

Set your browser to block or delete cookies. Some parts of the website may not work as intended.
Opt out of Google Analytics with the Google Analytics opt-out browser add-on.
Manage personalized Google ads in Google's Ad Settings.
Unsubscribe from marketing emails using the link in any email, or reply STOP to a marketing text message.

Some browsers send a "Do Not Track" signal. The website does not currently respond to these signals.

Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security. We keep information as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. Nevada residents may submit a request to opt out of the sale of covered information, although we do not sell personal information. To make a request, contact us using the information below. We may need to verify your identity before responding.

Children's privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Links to other websites

The website links to other sites, such as customer portals and equipment manufacturers. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Contact us

Sting Alarm, Inc. 7120 Rafael Ridge Way, Las Vegas, NV 89119

Las Vegas: (702) 737-8464
Phoenix: (602) 431-1300
Or use our contact page

Privacy Policy