If you're a Cox Homelife customer wondering what happens next, you're not stuck. Sting Alarm is a local Las Vegas company that switches Cox Homelife customers onto a professionally installed and monitored security system. Locally owned since 2003, over 1,000 five-star reviews, and real people who answer the phone.
Cox has discontinued Homelife. New sign-ups have ended and support for existing systems is being phased out, so whether your service is winding down or you're canceling Cox Homelife yourself, you'll need a replacement. Here's a plain-English rundown of what's happening and what to do about it, for homeowners across Las Vegas, Henderson, North Las Vegas, and Summerlin.
Cox stopped signing up new Homelife customers back in 2024 and no longer sells new equipment or monitored security service. Since then it has been winding down service for existing customers, and the dedicated Homelife app has been retired along with the online camera portal. Cox has shifted its focus to internet, TV, and phone, and is now only supporting existing devices for as long as that lasts.
For now your system may still arm and beep, but that's the part to watch. A security system is only as good as the monitoring center behind it, and when a provider winds a product down, the active monitoring and support tend to follow. If an alarm trips and no one is watching, it's just a noise. That's why it's smart to line up a replacement before your coverage lapses rather than after.
Cox Homelife runs on a proprietary panel locked to their service, so it won't carry over to a new provider and gets replaced when you switch. If any of your equipment is leased, Cox lets you return it to a retail store or by mail with prepaid shipping. When you move to Sting, our technicians handle the changeover and tell you exactly what can be reused and what gets upgraded during a free assessment.
Look for what Cox Homelife couldn't always deliver: real 24/7 professional monitoring through a monitoring center that dispatches police and fire, professional installation instead of a DIY kit you set up yourself, and a local team that actually answers the phone. It also helps to pick one company that handles both security and fire protection, so you're not juggling vendors. That's exactly where Sting fits, and switching is easier than most people expect.
We're not a national brand routing you through a call center in another time zone. We live here, we work here, and we've protected Las Vegas homes and businesses for over two decades.
Vegas families and businesses have rated us at the top of our industry. That kind of trust is earned one same-day service call at a time.
Sting delivers integrated home security and fire protection under one roof. One call, one team, one point of contact for everything that keeps your home safe.
Expert phone diagnostics, technicians who know your system because we built it, and a team that picks up when you need us. No apps yelling into the void.
Fair question, and here's the straight answer. Cox Homelife runs on a locked panel tied to their service, so that panel gets replaced when you switch. That's a good thing. You move off a system you never really owned and onto a professional-grade panel that's truly yours.
As for your sensors, it depends on what's installed. During your free assessment, one of our technicians reviews your existing devices and reuses what we can, so you're not paying to replace anything that still works. You end up with a professionally installed home security system built around your home and monitored around the clock through our monitoring center, not a box you set up alone and hope for the best.
When Cox leaves, you'll see two common suggestions. Here's how they really stack up.
Mail-order kits you install yourself, then pay a monthly fee to monitor. If something goes wrong, you're the tech support. For many homeowners that's a downgrade from the professionally installed system they had, not a fix.
Big names with big ad budgets and long wait times. When seconds matter, "we'll get someone out in a few days" is not an answer.
Locally owned, professionally installed, and monitored around the clock through our monitoring center. Same-day service when you need it. A technician who knows your name and your system. Integrated security and fire from one provider.
We review your home and your current Cox equipment, then recommend exactly what you need. No pressure, no jargon.
We build a system around your home and your priorities, from cameras to fire protection, together if you want it.
Our licensed technicians handle the swap and set everything up right, reusing the sensors that make sense.
We coordinate the transition so your protection is covered. You go from Cox to Sting without leaving your home exposed.
Sting Alarm helps Las Vegas homeowners transition off Cox Homelife onto a professionally installed and monitored security system. We're locally owned, in business since 2003, with over 1,000 five-star reviews.
Cox has stopped offering Homelife and is phasing out support. Your existing system may keep working for a while, but you'll want a plan before support and monitoring wind down. Switching to a local provider like Sting keeps your home protected without a gap.
The Cox panel is locked to their service, so it gets replaced with a professional panel that's truly yours. Many of your existing sensors can often be reused. We confirm exactly what stays and what gets upgraded during your free assessment.
We plan the transition so your protection stays covered. Our team coordinates the changeover to keep you secure from Cox to Sting.
No. DIY systems are kits you install and troubleshoot yourself. Sting is professionally installed by a local Las Vegas team and monitored around the clock through our monitoring center, with real technicians and same-day service.
Every home is different, so we give you a clear quote up front after a free assessment, with no hidden fees. Right now, Cox Homelife customers who switch to Sting get a free video doorbell. We tell you exactly what we can reuse and what gets upgraded before any work begins.
We keep it simple and explain any monitoring agreement clearly before you decide. No pressure and no fine-print surprises.
Yes. Our technicians handle the switch, including replacing the locked Cox Homelife panel, and we reuse the sensors that make sense so you're not paying to replace anything that still works.
Request a free quote or call our Vegas office. We'll assess your current setup and walk you through your options, no obligation.
Switch from Cox Homelife today and get a free video doorbell. Locally owned since 2003. Over 1,000 five-star reviews. Real people who answer the phone.
No obligation. No hidden fees. We handle the transition from Cox to Sting.
Sting Alarm serves the Las Vegas valley and surrounding communities, including Henderson, North Las Vegas, and Summerlin.
Adding {{itemName}} to cart
Added {{itemName}} to cart