Effective Date: September 19, 2017
- What Information Do We Collect?
Information you provide us:
When you create an account. When you create an account on our Services, we may collect your name, mailing address, physical address, phone number, email address, and password.
When you request a quote. If request a quote for our Services either on our Site or in person, we collect information from you to facilitate the transaction. This information may include your name, mailing address, physical address, phone number, email address, social security number, credit score, and information about your purchase or quote, including information about your home or property.
When you make a purchase, we ask you to provide payment information to our payment processor, which may include payment card information (such as credit card number, type, and expiration date), bank account information, billing address, and shipping address.
When you contact us. If you contact us in person, by phone, email, social media, or by some other means, we may keep a record of your contact information and the communication for later reference.
Information we collect from your use of our Services:
Web logs and usage information. We record certain information and store it in log files when you interact with our Services. This information may include device and browser information, IP address, URLs of referring/exit pages, and search terms.
Cookies and other technologies. We and our service providers collect information through the use of “cookies” and similar technologies to understand how you use our Services, for authentication, operations, marketing, and advertising purposes, to save your preferences, and for analytics purposes. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use our Services. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Services.
Information we collect from third parties:
Third Party Devices. In some cases, devices and products from third parties may connect to our Services, and the third parties may send us information about the use of those devices, including sensor and activity data. The information we receive from these third parties is governed by the third parties’ privacy policies, and; you should review these third parties’ privacy policies to learn about their privacy and data security practices.
- How We Use Your Information
We may use the information we collect to:
- provide, personalize, and improve our Services;
- analyze how you use our Services;
- communicate with you, either directly or through one of our service providers, including to respond to your comments or questions and for marketing and promotional purposes.
- How We Share Your Information
We may provide your information to our service providers in order to provide and improve our Services, including for analytics purposes, hosting, and product development.
One of the third party services that we use to track your activity on our Services is Google Analytics. You can find more information on how Google uses data at www.google.com/policies/privacy/partners. If you do not want Google Analytics to collect and use information about your use of our Services, then you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/). You also may opt-out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings located at www.google.com/settings/ads.
We may share or disclose aggregated information that does not identify you with service providers or other third parties, including insurance providers.
- We may share your information with third parties in the following situations:
While negotiating or in relation to a business transaction, such as a merger, sale of assets, or bankruptcy;
- Where disclosure is required or appropriate in order to comply with laws, regulations, legal process, or a governmental request;
- If we think doing so is necessary to protect the rights, property, security, or safety of us, our Services, our users, or the public;
- To investigate and defend ourselves or others against any third-party claims or allegations; and
- Whenever you consent to the sharing, including when you agree to share your information with insurance providers and/or clearinghouses to determine your eligibility for insurance policy discounts.
- Choices You Have With Your Information
Account and Purchase Information. You can update your account information through your account settings on the Site or by contacting us as set out under “Contact Us” below. You can also update your purchase information by contacting us as set out under “Contact Us” below.
Email Subscriptions. You can unsubscribe from our promotional emails via the unsubscribe link provided in the emails. Please note that you will continue to receive administrative messages from us even if you opt out of receiving promotional messages.
- Links to Third Parties Services
We use a variety of administrative, technical, and physical controls to help protect your information. Unfortunately, even though we take measures to protect your information, no security measure can be 100% secure, and we cannot guarantee the security of your information.
- International Users
- Children’s Information
Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us as set out under “Contact Us” below.
- Your California Privacy Rights
Under California Civil Code Section 1798.83, California residents may request certain information from us regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.
- Contact Us